Listening Post
Insights, observations and news
Is there a place to go when you want to further your skills in responding? more
In a moment these responses can happen to an individual. We may fight or flight, but did you know there are other responses as well? more
Personification, Onomatopoeia, Imagery, Metaphors are just a few examples of literacy devices. Why did we then decided to use Alliteration for our course titles more
Ever wondered the benefits of self care? more
How can a helpline worker shine a light for a caller more
We can sometimes struggle to maintain positive healthy boundaries in work and at home. more
Its time to take off the training wheels. We've spent the last few months developing our courses and are now ready to invite participants. Our aim is to provide an engaging, intera... more
Ever felt under siege? Often when making decisions its hard to separate the emotion from the logic. Here are some useful questions to consider if you are struggling with a decision... more
Welcome to our new website, new company and old values. Bringing together over fifteen years of training delivery into one place. more