Listening Post
Insights, observations and news
Are all of your eight components well balanced? Or does one or two need tweaking. Consider the wellness wheel to bring back balance more
How can we quickly de-stress after a call. Bouncing a ball, cup of tea, chatting to colleagues are all ways to off load. more
What makes an authentic response so different? more
How can we make the volunteering experience applicable to all? more
Someone mentioned it should be called 'mental health fitness'. That just like our physical health we all need a mental health workout. more
Who wants boring powerpoint slides as the only option to deliver content. We all need new, engaging content, ideas, methods to enable learners to absorb concepts and knowledge. more
A sense of community is important to feel connected. Helplines often offer a connection for those who are isolated or lonely but we also need to look after the ones delivering the ... more
Just one of the questions we can ask anyone who might share they have suicidal thoughts. more
There is mounting evidence about all the positive things laughter can do for our mental and physical health. more
Its important to consider how we respond to callers. Reflecting on your practice can build your resilience. If we work on ourselves, help ourselves we can continue to help others. more